Thank you for shopping with Gayepai Ladies Fashion.
- Return Eligibility
We accept return requests for products that are damaged, defective, or different from the product ordered.
The customer must contact us within 3 days of receiving the order to request a return.
- Return Conditions
Products must be unused and in their original condition and packaging.
Products that are used, damaged by the customer, or returned without original packaging may not be eligible for return.
- Damaged or Wrong Product
If you receive a damaged, defective, or wrong product, please contact us within 3 days of delivery and provide clear photos or videos of the product.
After verification, we may arrange a replacement or refund, subject to availability and our verification.
- Non-Returnable Products
Products that are used, worn, altered, or damaged after delivery are generally not eligible for return. - Refund
If your refund is approved, the refund will be processed to the original payment method used for the order.
Refund processing time may vary depending on the payment provider or bank
- Return Shipping
If the return is due to a damaged, defective, or wrong product received from us, return shipping arrangements may be provided as applicable. - Cancellation
Order cancellation may be possible only before the order has been dispatched. Once an order has been dispatched, cancellation may not be possible. - Contact Us
For return or refund-related queries, please contact us through our Contact Us page.